Return or Replacement (under 7 days replacement Guarantee) will not be undertaken under the following circumstances:
- If the product is not in its original condition
- Any physical damage that is visible on the box or on the product
- If the product is been cleaned with any solution or water that leads to fading or have done damage to the product
- If the product is returned without original packaging and accessories including the retail box and all other items that is originally included in the product at the time of delivery
- Any product without a valid and readable barcode, including but not limited to products with missing, damaged, altered, tampered, or otherwise unreadable barcode
Our QC team will inspect the return shipment upon receiving it at our Warehouse. Upon successful processing of return, you will be refunded the purchase amount of returned product(s). If you have paid online via credit card, debit card, or net banking, the refunded amount will be credited back to your account. Otherwise, the refunded amount will be credited back to your Spargz account in a form of Gift Voucher or equivalent amount will be credited to your bank account through NEFT.
- The order can be cancelled within 24 hours from the time of placing of order i.e. no cancellation will be processed post 24 hrs
- Once the order is cancelled, we will refund your money within 5 business working days
- If your product has been shipped we may not be able to accept your cancellation request.
If you cancel the order within 24 hrs, we will do the full refund with no question asked.